No ticket queue, no chatbot, no calendar widget. Email lands with Jasper and gets a written answer.
Every message below goes to the same inbox. The subject line is prefilled so it lands in the right thread.
jasper.ruys@gmail.com
Say what you want to research and which harness you use — Claude Code, Codex, or your own MCP client. Access is granted in batches, so a sentence about the use case moves you faster than a form would.
Quote the page and the sentence. Claims about what the product does are checked against the code, and a wrong one gets corrected rather than argued with.
Plan changes, invoices, VAT details, cancelling. Billing runs through Stripe Checkout at a flat monthly rate.
Requests about what is stored, exports, and deletion. The disclosures live on the privacy, data-processing and AI pages linked in the footer.
There is no guaranteed response time and no support contract. In practice mail is answered within a couple of working days; if a week passes, send it again rather than assuming it was ignored.
Viralz is built by Jasper Ruijs and owned by Grow Steady, Breda, Netherlands. There is no support desk between you and the person who wrote the tool.